Shipping Policy

Last Updated: June 2026

Welcome to Rudra X Pashupatinath. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully to understand how orders are processed and shipped.

Order Processing

  • All orders are processed after successful payment confirmation.

  • Orders are typically processed within 1–3 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During festivals, special promotions, or peak seasons, processing times may be slightly longer.

Shipping Locations

We currently ship across India and may offer international shipping for selected locations, subject to availability and shipping partner coverage.

Estimated Delivery Time

Delivery timelines may vary depending on your location and courier service availability.

Within India

  • Metro Cities: 3–7 business days

  • Other Cities and Towns: 5–10 business days

  • Remote Areas: 7–14 business days

International Deliveries

  • Delivery timelines vary by destination country and customs clearance procedures.

Please note that these are estimated delivery times and may vary due to unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.

  • Promotional free shipping offers may be available from time to time and will be clearly mentioned on the website.

Order Tracking

Once your order has been shipped, tracking details will be provided so that you can monitor the shipment status through the courier partner.

Delivery Delays

While we strive to ensure timely delivery, delays may occur due to:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Transportation disruptions

  • Courier partner issues

  • Customs clearance procedures for international shipments

In such cases, we appreciate your patience and understanding.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at the time of purchase.

If an incorrect or incomplete address is provided, delivery delays or additional shipping charges may occur. We are not responsible for orders lost due to incorrect address details submitted by the customer.

Damaged or Tampered Packages

If you receive a package that appears damaged or tampered with:

  • Please inspect the package before accepting delivery.

  • If possible, refuse delivery and report the issue immediately through the contact options available on our website.

  • Supporting photographs may be requested for verification purposes.

Failed Delivery Attempts

Courier partners may make multiple delivery attempts. If delivery cannot be completed due to customer unavailability or incorrect address details, the package may be returned to us. Additional shipping charges may apply for re-dispatching the order.

Contact for Shipping Support

For any shipping-related questions, order status inquiries, or delivery concerns, please use the contact methods provided on our website.

Rudra X Pashupatinath is dedicated to ensuring that every order reaches our customers safely, securely, and in a timely manner.